Wipro - Bangalore

Experience - 5 to 8

Key Skills - Process Excellence, Quality Assurance, Continuous Improvement, Six Sigma, Lean Methodologies, Kaizen, Process Standardization, Compliance Management, ISO 9001, CMS Standards, Metrics & KPI Management, Quality Reporting & Dashboards, SOP Documentation, Value Stream Mapping (VSM), Root Cause Analysis, Risk Mitigation, Customer Satisfaction (CSAT/PCSAT), Stakeholder Management, Benchmarking & Best Practices, Operational Excellence, Profitability Improvement,

GENPACT - Gurgaon

Experience - 0 to 3

Key Skills - order to cash, otc, accounts receivable, cash application, collections management, unapplied cash resolution, reconciliation, payment processing, credit card payments, lockbox processing, direct deposits, dso management, customer collection strategies, month end closing, sla management, kpi management, workload allocation, productivity management, quality assurance, operational excellence, transformation initiatives, digital assets implementation, process benchmarking, best practices adoption, risk management, predictive analytics, customer engagement, customer satisfaction, nps improvement, revenue retention, business expansion, chargeback handling, team leadership, mentoring, people management, performance management, stakeholder management, continuous improvement, inclusive team culture.,

GENPACT - Noida

Experience - 5 to 7

Key Skills - business banking operations, agri banking operations, lending operations, loan lifecycle management, loan origination, document preparation, loan booking, loan servicing, loan closure, business lending, retail banking, mortgage operations, banking operations, client operations management, service delivery management, sla management, compliance management, data security, audit and quality control, subject matter expertise, process governance, process standardization, process mapping, process documentation, solution design, system validation, automation, continuous improvement, workforce management, resource optimization, margin improvement, client relationship management, customer experience management, stakeholder management, team leadership, people management, performance management, cross functional collaboration, innovation mindset, mis reporting, data analysis, ms excel, power bi, sql, operational excellence.,

GENPACT - Hyderabad

Experience - 0 to 4

Key Skills - it operations, it ops, major incident management, crisis management, tier 2 support, infrastructure support, incident response, executive support, ecs support, executive communication, bridge call management, post incident review, pir, root cause analysis, problem management, event correlation, alert monitoring, false positive reduction, monitoring tools, splunk, dynatrace, datadog, itsm, servicenow, service transition, change management, knowledge management, service desk training, l1 coaching, premium support, system reliability, operational excellence, automation, ai in it operations, digital transformation, microsoft 365, sap support, unix, networking, cloud operations, continuous improvement, collaboration, customer centric approach.,

Wipro - Pune

Experience - 5 to 8

Key Skills - Team Performance Management, Process Monitoring, SLA Management, Technical Troubleshooting, Escalation Handling, Client Query Resolution, Performance Dashboard Review, Documentation & Reporting, Call Log Analysis, Compliance Monitoring, Product Knowledge Development, Customer Service, Problem Solving, Communication Skills, Training & Mentoring, Technical Capability Building, Process Guidance, Root Cause Analysis, Alternative Solutions Offering, Follow-up & Feedback Handling, Operational Excellence, Knowledge Base Creation, User Support, Professional Etiquette, Decision Making, Time Management, Stakeholder Coordination.,

Wipro - Bangalore

Experience - 5 to 8

Key Skills - Team Performance Management, Process Monitoring, SLA Management, Technical Troubleshooting, Escalation Handling, Client Query Resolution, Performance Dashboard Review, Documentation & Reporting, Call Log Analysis, Compliance Monitoring, Product Knowledge Development, Customer Service, Problem Solving, Communication Skills, Training & Mentoring, Technical Capability Building, Process Guidance, Root Cause Analysis, Alternative Solutions Offering, Follow-up & Feedback Handling, Operational Excellence, Knowledge Base Creation, User Support, Professional Etiquette, Decision Making, Time Management, Stakeholder Coordination.,

Amazon Development Centre (India) Pvt Ltd - Pune

Experience - 3 to 8

Key Skills - Computer Science, Board Design, Operational Excellence, Coding, Architectural Design, Software Development Life Cycle (SDLC), Programming, Manager Technology, Internship (experience), Project Design.,

GENPACT - Noida

Experience - 0 to 3

Key Skills - lean six sigma, continuous improvement, transformation leadership, digital transformation, analytics, consulting, design thinking, business process optimization, process excellence, change management, program management, project management, stakeholder management, cross functional collaboration, bpo, shared services, finance and accounting domain, ptp, otc, rtr, risk control framework, revenue assurance, operational excellence, business case development, financial acumen, leadership, team management, mentoring, communication skills, analytical thinking, curiosity mindset, ms office.,

Amazon Development Centre (India) Pvt Ltd - Bangalore

Experience - 1 to 6

Key Skills - Computer Science fundamentals, Strong programming skills, Data Structures and Algorithms, System Architecture, Scalable system design, Distributed systems, Infrastructure knowledge, Operational excellence, Data processing, Technical leadership.,

Amazon Development Centre (India) Pvt Ltd - Pune

Experience - 5 to 10

Key Skills - Team Management & People Leadership, Software Architecture & System Design, Coding & Technical Depth, Web Services & Distributed Systems, Project / Program Management, Operational Excellence, Scheduling & Delivery Management, Product Strategy & Customer Focus, Cross-team Communication, Mentoring & Coaching Engineers.,

Amazon Development Centre (India) Pvt Ltd - Pune

Experience - 3 to 7

Key Skills - Programming, Data Structures & Algorithms, Software Development Life Cycle, System / Architectural Design, Problem Solving & Debugging, Operational Excellence, Web Services & APIs, Version Control, Cloud basics, Good communication & teamwork.,

Amazon Development Centre (India) Pvt Ltd - Pune

Experience - 5 to 10

Key Skills - Team management, Operational excellence, Web services, Architecture, Coding, Project management, Manager Program Management, Scheduling, Architecting, Product strategy.,

Microsoft - Chennai

Experience - 2 to 4

Key Skills - Customer support and service delivery, Technical troubleshooting, Case management, Escalation handling, Service level agreement management, KPI monitoring, Process compliance, Technical readiness and training, Product and service knowledge, Content creation and documentation, Knowledge management, Change management, Stakeholder collaboration, Cross-team coordination, Customer experience management, Problem solving, Root cause analysis, Quality assurance, Communication and influencing skills, Relationship management, Project and program management, Microsoft products and services, Data analysis and reporting, Operational excellence,

Wipro - Hyderabad

Experience - 5 to 8

Key Skills - Team Performance Management, Process Monitoring, SLA Management, Technical Troubleshooting, Escalation Handling, Client Query Resolution, Performance Dashboard Review, Documentation & Reporting, Call Log Analysis, Compliance Monitoring, Product Knowledge Development, Customer Service, Problem Solving, Communication Skills, Training & Mentoring, Technical Capability Building, Process Guidance, Root Cause Analysis, Alternative Solutions Offering, Follow-up & Feedback Handling, Operational Excellence, Knowledge Base Creation, User Support, Professional Etiquette, Decision Making, Time Management, Stakeholder Coordination.,

GENPACT - Hyderabad

Experience - 0 to 2

Key Skills - Analytical skills, Customer support / Customer care, Communication skills, Typing speed, Web technologies (basic), Operational excellence, Email & Internet proficiency, Problem-solving (probe), English proficiency.,